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| KMAK2011 | Communication | 2+0+0 | ECTS:2 | | Year / Semester | Fall Semester | | Level of Course | Short Cycle | | Status | Compulsory | | Department | DEPARTMENT of MECHANICAL and METAL TECHNOLOGIES | | Prerequisites and co-requisites | None | | Mode of Delivery | Face to face, Group study | | Contact Hours | 14 weeks - 2 hours of lectures per week | | Lecturer | Dr. Öğr. Üyesi Ahmet Ömür TURHAL | | Co-Lecturer | Lecturer Derya SOYSAL | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | With this course to the student, verbal, non-verbal, written, formal, non-formal and the organization between the inside and the outside communication will be gain competencies.
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| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | Communicate personal.
| 10,11 | 1 | | LO - 2 : | Communicate organizational.
| 10,11 | 1 | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| Oral communication
Written communication
Non-verbal communication
Formal (Formal) communication
Non-Formal (informal) communication
Outside of organization communication
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | COMMUNICATION
The concept of communication
Definition
Communication process and types
Contact elements and features
Communication barriers
| | | Week 2 | Verbal communication
Oral communication techniques
Oral Communication rules
Used tools at oral communication
* Face to face communication
* Telephone Communication
* Video and voice communication
Effective speech
Voice intonation, stress
Using language correctly
| | | Week 3 | WRITTEN COMMUNICATION
Description
Written communication techniques
Written Communication rules
| | | Week 4 | Used tools at written communication
The report, report preparation techniques
E-mail communication
Communication with the network within the organization
| | | Week 5 | Communication by fax
Communication within the organization forms
Using writing language correctly | | | Week 6 | NON-VERBAL COMMUNICATION
Body's language and the effects
Head movements's meanings
Eye contact and the importance of it
Gestures and facial expressions
Stance
| | | Week 7 | Use of Distance
Seat
Hands
Feet
Clothing (symbolic communication)
Personal Image
| | | Week 8 | FORMAL COMMUNICATION
Basic Concepts
Communication in the Organization
Organization Contact Hierarchy and statements
Establishment of Communication Infrastructure
Study team
Factors Affecting Communication in Organization | | | Week 9 | MIDTERM EXAM | | | Week 10 | Formal Communication Types
Vertical
-Lowers Incoming Messages (suggestions, requests, demands)
-Tops Incoming Messages (orders / instructions, directives)
Horizontal
-Units Incoming Messages (suggestions, requests, demands, orders, instructions)
Cross
| | | Week 11 | Formal Communication Tools (meetings, tele-conferencing, e-mail, telephone, intranet, written reports, forms, etc.).
Message Tracking | | | Week 12 | NON-FORMAL COMMUNICATION
Basic Concepts
Factors Influencing Non-Formal Communications:
Organizational Culture and Climate
- Group Behavior
Organizational Policies
Organizational Hierarchy
Job and Task Descriptions
Leadership | | | Week 13 | Communication Methods (oral, written, nonverbal)
Formal Communication Types and Tools (vertical, horizontal, diagonal)
Message Tracking
| | | Week 14 | NON-ORGANIZATION COMMUNICATION
Basic Concepts
Non-Organizational target group
Customers
Merchants, Traders
Competitors
Government
Trade unions etc.
Factors Affecting Organizational with non-communication target group:
Organizational Culture and Climate
-Group Behavior
Organizational Politics, Organizational Hierarchy
Job and Duty descriptions , Leadership
| | | Week 15 | Communication Methods (oral, written, nonverbal)
Formal Communication Types and Tools (Vertical, Horizontal, Diagonal)
Message Tracking
Legislation
| | | Week 16 | FINAL EXAM | | | |
| 1 | Mckay, Matthew, Fenning, Patrick ve Davis, Martha. 2006; İletişim Becerileri, Hyb Yayınları, İstanbul | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | 30/11/2023 | 0,5 | 50 | | End-of-term exam | 16 | 22/01/2024 | 0,5 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 2 | 14 | 28 | | Sınıf dışı çalışma | 1 | 13 | 13 | | Arasınav için hazırlık | 2 | 4 | 8 | | Arasınav | .5 | 1 | .5 | | Dönem sonu sınavı için hazırlık | 2 | 5 | 10 | | Dönem sonu sınavı | .5 | 1 | .5 | | Total work load | | | 60 |
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