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| MTUR2008 | Tour Operators and Travel Agency | 1+1+0 | ECTS:2 | | Year / Semester | Spring Semester | | Level of Course | Short Cycle | | Status | Compulsory | | Department | DEPARTMENT of HOTEL, RESTAURANT and CATERING SERVICES | | Prerequisites and co-requisites | None | | Mode of Delivery | | | Contact Hours | 14 weeks - 1 hour of lectures and 1 hour of practicals per week | | Lecturer | Öğretim Görevlisi Murat KOÇHAN | | Co-Lecturer | Lec. Sezgin Köse | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | In This Course Aimed To Gain Hospitality Services Program The Competence To Promote The Relationship Between Tour Operator And Travel Acency. |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | Prepare A Package Tour | 2 - 4 - 6 - 7 | 1, | | LO - 2 : | Introduce The Relationship Between Travel Agency-Tour operator (incoming agencies) | 2 - 4 - 6 - 7 | 1, | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| A, Tour Operator And Package Tours
1,Tour Operator , Description , Tour Operator And Travel Agency İn The Differences between, Tour Operator Functions, Tour Operator Classification , International Tour Operators, Tour Developments
2, The Package Tour, Tour Concept , Package tour and description, Package tours features , Reasons to Choose Package tours, Consumer Terms, Tour Operators İn Terms, Other Business Terms, Classification Of The Tour Package , Transportation Tool by, Economic Depending On Whether, According To The Distance To Point Motion, Civil Aviation Commission On The Limits Of The Plane By , Travel-Accommodation Method, According To , According To The Conditions Optional , Package Tour for Consumer Problems, During The Consumer Travel Rights-Frankfurter Signs
3, First Stage Of Tour Package, Market research,Customer Analysis , Analysis Of Previous Programs , Destination Selection, Transportation-Transportation Tool Selection, Choice Of Accommodation Services, Determination Of Round Program
4, Package Tour Marketing Process, Determining The Price Of The Package Tour , The Emergence Of The Tour And Brochure Package, Package Tour, As A Tourist product On The Market Driving
5, Package Tour Sales And Management Process , Carry OutTthe Sale Of Package Tour , The Relationship Between Travel Activities To Ensure
B. Package Tour Consumption Phase-Greeters And Tour Operator Agent-Hotel Deals
1, Tour Operator-Hotel Relation
2,Mutual Interviews
3, Agreements, Contracts, Residential Customers,Group Customers,Temporary Groups , Continuous Groups, Quota Contract, Fully Guaranteed Quotas, Partially Guaranteed Quotas, Guaranteed Quotas , Optional Reservations, Free Sale Quota, Block Booking, Block Purchase
4, Validity Period Of Agreement
5, Prices And Types Of Service Provided
6, Gain-Profit Type Of Business
7, Payment Terms, Warranties, Timing of Payment, Payment Methods
8, Cancellation Policy
9, Client List Posting Duration
10,Legal Issues, Reservations Not Come Though The Customer (No-Show), Multi-Book-Overbooking
11. Tour Operator, Greeters Agency, Hotel Benefits Of Cooperation |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Tour Operator And Package Tours | | | Week 2 | Tour Operator And Package Tours | | | Week 3 | Tour Operator And Package Tours | | | Week 4 | Stage And Tour Package Tour Operator İn The Consumption-Greeters Agent-Hotel Deals | | | Week 5 | Stage And Tour Package Tour operator İn The Consumption-Greeters Agent-Hotel Deals | | | Week 6 | Stage And Tour Package Tour Operator İn The Consumption-Greeters Agent-Hotel Deals | | | Week 7 | Stage And Tour Package Tour Operator İn The Consumption-Greeters Agent-Hotel Deals | | | Week 8 | Travel Agents | | | Week 9 | I, Midterm Exam | | | Week 10 | Travel Agents | | | Week 11 | Relation Of Other Organizations Travel Agencies Tourism Industry | | | Week 12 | Relation Of Other Organizations Travel Agencies Tourism Industry | | | Week 13 | Relation Of Other Organizations Travel Agencies Tourism Industry | | | Week 14 |
II, Midterm Exam | | | Week 15 | Agency Operational Organizations Preparations | | | Week 16 | Final Exam | | | |
| 1 | Mısırlı, İrfan. 2006; Seyahat Acentacılığı ve Tur Opetaörlüğü, Detay Yayıncılık, Ankara | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | | 1 Saat | 25 | | Practice | 14 | | 1 Saat | 25 | | End-of-term exam | 16 | | 1 Saat | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 2 | 14 | 28 | | Arasınav için hazırlık | 1 | 3 | 3 | | Arasınav | 1 | 1 | 1 | | Uygulama | 2 | 10 | 20 | | Ödev | 2 | 3 | 6 | | Dönem sonu sınavı için hazırlık | 1 | 1 | 1 | | Dönem sonu sınavı | 1 | 1 | 1 | | Total work load | | | 60 |
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