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| MTUR1005 | Housekeeping | 2+1+0 | ECTS:5 | | Year / Semester | Fall Semester | | Level of Course | Short Cycle | | Status | Compulsory | | Department | DEPARTMENT of HOTEL, RESTAURANT and CATERING SERVICES | | Prerequisites and co-requisites | None | | Mode of Delivery | | | Contact Hours | 14 weeks - 2 hours of lectures and 1 hour of practicals per week | | Lecturer | Öğr. Gör. Dr Gülsüm DEMİR KAYA | | Co-Lecturer | Lec. Murat KOÇHAN | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | The course aimed to gain competencies related to preparation for housekeeping work. |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | To make work the organization | 3 - 4 - 10 | 1, | | LO - 2 : | To do housekeeping shift assignment process | 3 - 4 - 10 | 1 | | LO - 3 : | To management human resources, housekeeping | 3 - 4 - 10 | 1 | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| Housekeeping Department: Definition, Importance, Areas of Responsibility, Organization Chart, Work Programs, Job Descriptions, Housekeeping Personnel, Duties, Features, Efficiency Standards, Methods to Consider in Body Care Control. Work Schedule: Points to Consider While Preparing a Work Schedule (Shift), Relationship of the Housekeeping Department with Other Departments. |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Housekeeping Department | | | Week 2 | Organizational Chart | | | Week 3 | Body care | | | Week 4 | Body Care Control Methods Be Considered | | | Week 5 | Work Schedule | | | Week 6 | Information given to departments | | | Week 7 | Room Status Report
| | | Week 8 | The remaining missing Jobs | | | Week 9 | I. Midterm Exam | | | Week 10 | Pass Key | | | Week 11 | Forgotten Goods | | | Week 12 | Orientation
| | | Week 13 | Orientation
| | | Week 14 | Motivation
| | | Week 15 | Education Issues
Designing appropriate training needs | | | Week 16 | Final Exam | | | |
| 1 | Kozak, Meryem Akoğlan. 2009; Otel İşletmelerinde Kat Hizmetleri Yönetimi, Detay Yayıncılık, Ankara | | | |
| 1 | Gül, Melike Karagöz. Seymen, Oya Aymetiz. 2011, Detay Yayıncılık, Ankara | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | | 1 | 50 | | End-of-term exam | 16 | | 1 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 3 | 14 | 42 | | Arasınav için hazırlık | 25 | 1 | 25 | | Arasınav | 1 | 1 | 1 | | Dönem sonu sınavı için hazırlık | 30 | 1 | 30 | | Dönem sonu sınavı | 1 | 1 | 1 | | Total work load | | | 99 |
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