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    | MDM3018 | Quality Management and Productivity | 2+0+0 | ECTS:4 |  | Year / Semester | Spring Semester |  | Level of Course | First Cycle |  | Status	 | Elective |  | Department | DEPARTMENT of MINING ENGINEERING |  | Prerequisites and co-requisites | None |  | Mode of Delivery | Face to face |  | Contact Hours | 14 weeks - 2 hours of lectures per week |  | Lecturer | Prof. Dr. Ali Osman YILMAZ |  | Co-Lecturer |  |  | Language of instruction | Turkish |  | Professional practise ( internship )	 | None |  |   |   | The aim of the course: |  |  To enable students to be able to use principles of total quality management and techniques of productivity increasing in their future works. |  
 |  Learning Outcomes | CTPO | TOA |  | Upon successful completion of the course, the students will be able to : |   |    |  | LO - 1 :  | have knowledge about the importance and advantage of quality | 3.2 - 4.2 - 6.2 | 1 |  | LO - 2 :  | make evaluation on quality cost | 3.2 - 4.2 - 6.2 | 1 |  | LO - 3 :  | use principles of total quality management | 3.2 - 4.2 - 6.2 | 1 |  | LO - 4 :  | use productivity increasing techniques | 3.2 - 4.2 - 6.2 | 1 |  | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam,  3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation,  6: Term paper), LO : Learning Outcome   |  |   |    
			 | Defination of "Quality", Quality Benefits, Quality Cost, Principles of Total Quality Management, Customer Focus, Leadership, Engagement of People, Improvement, Process Approach, Evidence-Based Decision Making, Relationship Management, Productivity Increasing Techniques |  
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 | Course Syllabus |  |  Week | Subject | Related Notes / Files |  |  Week 1 | Introduction to Course |  |  |  Week 2 | Defination of "Quality" |  |  |  Week 3 | Quality Benefits  |  |  |  Week 4 | Quality Cost  |  |  |  Week 5 | Total Quality Management and Its Principles  |  |  |  Week 6 | Leadership  |  |  |  Week 7 | Improvement  |  |  |  Week 8 | Mid Term Exam |  |  |  Week 9 | Process Approach |  |  |  Week 10 | Customer Focus |  |  |  Week 11 | Engagement of People   |  |  |  Week 12 | Evidence-Based Decision Making,  |  |  |  Week 13 | Relationship Management  |  |  |  Week 14 | Productivity and Increasing Techniques |  |  |  Week 15 | Final Exam |  |  |   |   
 | 1 | Öğretim Üyesi Ders Notları |  |  |   |   
 | 1 | Özveren, Mina. 2000; Toplam kalite yönetimi temel kavramlar ve uygulamalar, Alfa basım yayın dağıtım Ltd. Şti., İstanbul. |  |  |   |   
 |  Method of Assessment  |  | Type of assessment | Week No | Date | Duration (hours) | Weight (%) |  |  Mid-term exam |  8 |   |   |  50 |  |  End-of-term exam |  15 |   |   |  50 |  |   |   
 |  Student Work Load and its Distribution  |  | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term |  |  Yüz yüze eğitim |  2 |  13 |  26 |  |  Arasınav için hazırlık |  1 |  7 |  7 |  |  Arasınav  |  1 |  1 |  1 |  |  Dönem sonu sınavı için hazırlık |  1 |  6 |  6 |  |  Dönem sonu sınavı |  1 |  1 |  1 |  | Total work load |  |  | 41 |  
  
                 
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