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| SYON5011 | COMMUNICATION IN HEALTH SERVICES | 3+0+0 | ECTS:7.5 | | Year / Semester | Fall Semester | | Level of Course | Second Cycle | | Status | Elective | | Department | HEALTH ADMINISTRATION | | Prerequisites and co-requisites | None | | Mode of Delivery | | | Contact Hours | 14 weeks - 3 hours of lectures per week | | Lecturer | Prof. Dr. Sedat BOSTAN | | Co-Lecturer | | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | Students who taking the course; to teach effective communication techniques with trauma and anxiety patients and their relatives and other stakeholders. |
| Programme Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | PO - 1 : | Learns communication theories. | 3 | 1, | | PO - 2 : | Learns the type of individual communication. | 3 | 1, | | PO - 3 : | Learns verbal and nonverbal communication techniques. | 3 | 1, | | PO - 4 : | Learns effective communication techniques and communication techniques with patients and their relatives. | 3 | 1, | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), PO : Learning Outcome | | |
| Students who taking the course; to teach effective communication techniques with trauma and anxiety patients and their relatives and other stakeholders. |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | The concept of communication and its dimensions | | | Week 2 | Communication in Health Institutions | | | Week 3 | Communication Types | | | Week 4 | Nonverbal communication techniques | | | Week 5 | Nonverbal communication techniques | | | Week 6 | Written communication | | | Week 7 | Oral Communication | | | Week 8 | Communication with patients and their relatives | | | Week 9 | Mid Term Exam | | | Week 10 | Communication with patients and their relatives | | | Week 11 | Communication with patients and their relatives | | | Week 12 | Protocol rules in workplace | | | Week 13 | Communication with superiors and subordinates | | | Week 14 | Communication with stakeholders | | | Week 15 | Presentation skills | | | Week 16 | Final Exam | | | |
| 1 | Gemlik, Nilay. Sağlık Çalışanları İçin Genel İletişim. Ankara: Nobel Yayınları | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | | 1 | 50 | | End-of-term exam | 16 | | 1 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 3 | 14 | 42 | | Sınıf dışı çalışma | 4 | 14 | 56 | | Laboratuar çalışması | 0 | 0 | 0 | | Arasınav için hazırlık | 3 | 8 | 24 | | Arasınav | 1 | 1 | 1 | | Uygulama | 0 | 0 | 0 | | Klinik Uygulama | 0 | 0 | 0 | | Ödev | 3 | 14 | 42 | | Proje | 0 | 0 | 0 | | Kısa sınav | 0 | 0 | 0 | | Dönem sonu sınavı için hazırlık | 4 | 6 | 24 | | Dönem sonu sınavı | 1 | 1 | 1 | | Total work load | | | 190 |
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