|
|
| TDOK1064 | Secretarial Techniques | 3+0+0 | ECTS:5 | | Year / Semester | Spring Semester | | Level of Course | Short Cycle | | Status | Compulsory | | Department | DEPARTMENT of MEDICAL SERVICES and TECHNIQUES | | Prerequisites and co-requisites | None | | Mode of Delivery | Face to face | | Contact Hours | 14 weeks - 3 hours of lectures per week | | Lecturer | Dr. Öğr. Üyesi Canan ERTEMOĞLU ÖKSÜZ | | Co-Lecturer | none | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | To provide the students requiring teoric the knowledge and skills for pratics. |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | Explain the mission of secretary and medical secretaries.
| 1,2 | 1 | | LO - 2 : | Communicate effectively. | 1,2 | 1 | | LO - 3 : | Apply protocol rules. | 1,2 | 1 | | LO - 4 : | Explain how to make image management. | 1,2 | 1 | | LO - 5 : | Explain time how effective can be used. | 1,2 | 1 | | LO - 6 : | Use the stress to control and manage their skills. | 1,2 | 1 | | LO - 7 : | Explain how to prepare the meeting, the rules to be followed at the meeting.
| 1,2 | 1 | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| General information about secretarias
Secreterias knowledge and skills
Secreterias knowledge and skills
Communication concept and elements
Organizational communication
Organizational communication
Talking on the phone rules
Protocol rules
Meeting organization
Meeting organization
Image management
Time Management
Crisis management
Stress Management
|
| |
| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | General information about secretarias
| | | Week 2 | Secreterias knowledge and skills | | | Week 3 | Secreterias knowledge and skills | | | Week 4 | Communication concept and elements
| | | Week 5 | Organizational communication | | | Week 6 | Organizational communication | | | Week 7 | Talking on the phone rules | | | Week 8 | Protocol rules
| | | Week 9 | Mid-term Exam | | | Week 10 | Meeting organization | | | Week 11 | Meeting organization
| | | Week 12 | Image management | | | Week 13 | Time Management | | | Week 14 | Crisis management | | | Week 15 | Stress Management | | | Week 16 | Final Exam
| | | |
| 1 | Akyay U., Koç H., 2003, Sekreterlik Teknikleri, Detay Yayıncılık, Ankara. | | | 2 | Tengilimlioğlu D., Çitak N. 2003, Yönetici ve Tıp Sekreterliği, Seçkin Yayıncılık, Ankara. | | | |
| 1 | Tutar H., Başpınar N., Altınöz M., 2004, Sekreterlik El Kitabı, Seçkin Yayıncılık, Ankara. | | | 2 | Topaloğlu M., Koç H., 2002, Büro Yönetimi, Seçkin Yayıncılık, Ankara. | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | | 1 | 50 | | End-of-term exam | 16 | | 1 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 3 | 14 | 42 | | Sınıf dışı çalışma | 4 | 14 | 56 | | Arasınav için hazırlık | 4 | 1 | 4 | | Arasınav | 1 | 1 | 1 | | Kısa sınav | 1 | 1 | 1 | | Dönem sonu sınavı için hazırlık | 7 | 1 | 7 | | Dönem sonu sınavı | 1 | 1 | 1 | | Diğer 1 | 2 | 1 | 2 | | Total work load | | | 114 |
|